Privacy Policy

Last updated: July 2026

Introduction

Seaview Southport B&B ("we", "us", or "our") is committed to protecting your privacy and handling your personal data responsibly.

This policy explains what information we collect when you use our website, make a booking, contact us, or subscribe to updates — and how we use, store, and protect that information in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Seaview Southport B&B is the data controller responsible for your personal information.

Contact: enquiries@seaviewsouthport.co.uk | +44 7897 552592 | 28 Bath Street.

Information We Collect

We may collect and process the following types of personal data:

Identity and contact details — name, email address, phone number, and postal address.
Booking information — arrival and departure dates, room preferences, number of guests, special requests, and booking reference.
Payment information — bookings are processed securely by Stripe. We do not store your full card details on our servers.
Communications — messages you send via our contact form, emails, or phone calls.
Marketing preferences — email address if you subscribe to our newsletter or special offers.
Technical data — IP address, browser type, device information, and pages visited (via cookies and analytics, where enabled).

How We Use Your Information

We use your personal data for the following purposes:

Processing and managing room bookings and payments.
Communicating with you about your reservation, enquiries, or requests.
Sending booking confirmations and service-related messages.
Sending marketing communications where you have opted in (you may unsubscribe at any time).
Improving our website, services, and guest experience.
Complying with legal and regulatory obligations.

Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

Contract — to fulfil a booking or respond to your enquiry.
Consent — for newsletter subscriptions and non-essential cookies.
Legitimate interests — to operate our business, prevent fraud, and improve our services, where these interests are not overridden by your rights.
Legal obligation — where we are required to retain or disclose information by law.

How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes described in this policy.

Booking records are typically kept for up to seven years for accounting and tax purposes. Contact enquiries are retained for a reasonable period to handle follow-up. Marketing data is kept until you unsubscribe or ask us to delete it.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Online payments are handled by Stripe using industry-standard encryption.

While we strive to protect your data, no method of transmission over the internet is completely secure.

Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data (subject to legal retention requirements).
Object to or restrict certain processing.
Withdraw consent at any time (where processing is based on consent).
Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

Our website uses cookies and similar technologies. For full details, please see our Cookie Policy.

Changes to This Policy

We may update this privacy policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically.

Contact Us

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us:

Email: enquiries@seaviewsouthport.co.uk | Phone: +44 7897 552592 | Address: 28 Bath Street.